Shipping Policy

At WUC School Wear, we aim to deliver your orders promptly and efficiently. Please review our shipping policy for detailed information on our delivery options.

Delivery Options

  1. Royal Mail 48-Hour Postage

    • Our standard shipping service ensures delivery within 48 hours of dispatch.
    • This service provides a cost-effective and reliable option for most orders.

  2. Royal Mail Special Delivery

    • For faster and more secure delivery, we offer Royal Mail Special Delivery.
    • This service guarantees next-day delivery (excluding Sundays and public holidays) for orders placed before our daily cut-off time.

Shipping Costs

  • Shipping charges will be calculated at checkout based on the delivery option selected and the weight of the parcel.

Dispatch Times

  • Orders are typically processed and dispatched within 1-2 working days.
  • Personalised garments may require additional time for customisation.

Tracking Your Order

  • Once your order is dispatched, you will receive a confirmation email with tracking details for your chosen delivery service.

Delivery Address

  • Please ensure your delivery address is correct at the time of ordering. We cannot be held responsible for delays or issues caused by incorrect or incomplete addresses.

Missed or Delayed Deliveries

  • If your order does not arrive within the expected time frame, please contact us at [contact email/phone number]. We will investigate the issue promptly.

Thank you for shopping with WUC School Wear. We are committed to providing excellent service and quality products for all your school uniform needs!