Privacy Policy

At WUC School Wear, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you interact with us, whether through our website, in-store, or other communication channels.

1. Information We Collect

We may collect the following types of personal information:

  • Contact Information: Name, address, phone number, and email address.
  • Order Information: Details about your purchases, payment information (e.g., card details), and billing/shipping addresses.
  • Account Information: If you create an account, we may store your username and password.
  • Communication Information: Records of any queries, feedback, or correspondence with us.
  • Technical Information: IP address, browser type, and browsing behaviour when using our website.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To process and fulfil your orders, including payment and delivery.
  • To respond to your inquiries and provide customer support.
  • To manage your account and order history.
  • To send you updates, promotional offers, or important notifications (only if you have opted in).
  • To improve our website and services based on user preferences and behaviour.
  • To comply with legal and regulatory obligations.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your data in the following circumstances:

  • Service Providers: With trusted third parties that help us process payments, deliver orders, or manage marketing campaigns.
  • Legal Requirements: If required to comply with legal obligations or enforce our terms and conditions.

4. Data Retention

We will retain your personal information only as long as necessary to fulfil the purposes outlined in this policy or to comply with legal requirements.

5. Your Rights

You have the right to:

  • Access the personal data we hold about you.
  • Request correction of inaccurate or incomplete data.
  • Request deletion of your data, subject to legal obligations.
  • Opt out of marketing communications at any time.

To exercise your rights, please contact us using the details below.

6. Cookies

Our website uses cookies to enhance user experience, analyse website performance, and provide personalized content. You can manage your cookie preferences through your browser settings.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse.

8. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on our website with the updated date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:

  • Email: [contact email]
  • Phone: [contact phone number]
  • Address: [WUC School Wear address]

By using our services, you agree to the terms outlined in this Privacy Policy. Thank you for trusting WUC School Wear!